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Patient and Carer Race Equality Framework

(PCREF) News
Patient and Carer Race Equality Framework

(PCREF) News
Patient and Carer Race Equality Framework

(PCREF) News
Patient and Carer Race Equality Framework

(PCREF) News

Hello and welcome to November's PCREF news update!

This newsletter gives an update on our Patient and Carer Race Equality Framework (PCREF) programme and upcoming opportunities to get involved and input into its future direction.

 

Key updates

The PCREF programme is a partnership between the Trust, Lambeth Black Thrive and Croydon BME Forum. Our Partnership brings together Trust staff and Black service users, their carers and communities to jointly develop a new PCREF to make improvements across our services and ultimately eliminate racial disparity. For more information about the programme click here.

 

We are now in phase two of the programme, which sees our three constituent groups (Community, Service Users and Carers and SLaM Staff) focus together on the 12 key areas (organisational competencies) where we need to make changes to eliminate racial disparity.

November saw the start of the new PCREF Partnership Teams at our launch event in Lambeth Town Hall, where service users and carers, community members and staff began to work together to design and deliver the improvements we need to see to eliminate racial disparity. This work will be the foundation of our events in January which will finalise and agree the key pieces of work to take forward in phase three of the programme as we begin our improvement work in practice.

Other key milestones in this period have been the launch of the PCREF Staff Network, the development of PCREF Lunch and Learn events – an opportunity for staff, service users and carers and community members to come together to focus on key issues such as activism in the workplace and getting involved with various projects across the Trust, and the PCREF Schwartz round which focussed on the Trust’s Strategic ambition of ‘Leading anti-racism in mental health’ – staff were invited to share their views on what being part of an anti-racist organisation meant to them.

We have also had the first meeting of the Task and Finish Group which is examining two key questions PCREF was asked to develop during our engagement events in January/February this year

  • Task one: Developing a shared definition of anti-racism and what leading anti-racism in mental health looks like [encompasses all who experience racism]
  • Task two: Building the trust and confidence of the black communities in the services and organisation of South London and Maudsley [for this first iteration of PCREF the focus is on black communities]

The Task and Finish Group comprises equal numbers of people from our 3 constituencies as well as from the Board and Executive Leadership Team. They will be working together and are inviting views and perspectives on our two tasks until final recommendations are made to the PCREF Partnership Group and the Board in Spring next year. An update will be provided to the Trustwide PCREF Public event on 17th January 2022. Many Groups within and beyond the Trust have been written inviting them to submit their views – and a survey will be coming out shortly to gather more views.

More detail about key achievements up to November can be found below. 


Launch of PCREF Partnership Teams - 18th November event

The event was opened by Annette, leader of the Service User and Carer group, and she was joined by Cllr Jacqui Dyer who spoke about the importance of working in partnership to improve the care of our Black service users and their carers. We also had a great presentation from Tatiana Salisbury, Senior Lecturer in Global Mental Health at KCL about how effective partnership working can be in building key relationships, which can be accessed here.

The key purpose of the event was to bring together the work of our three constituency groups (Community, Service Users and Carers and SLaM Staff) who have been working independently on different elements of PCREF to create new PCREF Partnership Teams for each borough, that would agree to prepare to come together at our launch PCREF Partnership Event.

Each constituency had spent time prior to the event analysing what is causing the problem which is preventing full implementation of the National Organisational Competencies (NOC). These are the key areas identified by NHS England which may contribute towards racial disparity in mental health care.

Based on this work, the new PCREF Partnership Teams were able to share their thinking and analysis and begin identifying change ideas linked to the 12 key areas (organisational competencies) of focus. These change ideas will be further developed before being implemented collaboratively by staff, service users and carers and community, during phase three as we move into the practical improvement work.

If you are interested in joining one of the PCREF Partnership Teams, please contact PCREFapproach@slam.nhs.uk or visit www.cbmeforum.org/pcref/ and we will direct you to your key contact.

 

Moving forward as PCREF Partnership Teams: Preparing for January 2022 events

We are now preparing for the January 2022 borough events, one year on from our first set of public events. The first public events took place online in January 2021, where service users and carers, staff and community organisations gathered to begin this vital work. Over the last year, staff, service users, carers and communities have taken feedback and the competencies given to us by NHS England and worked together to develop change ideas for how Maudsley can move towards equity.

So, join us in January where we will present findings and the proposed ideas for change, and we want to hear your feedback! 

January

7

PCREF Partnership Teams - Lambeth

Time: 6-8pm    Location: Lambeth Borough (venue TBC)

Open to: The public

January

10

PCREF Partnership Teams - Lewisham

Time: 6-8pm   Location: Lewisham Borough (venue TBC)

Open to: The public

January

12

PCREF Partnership Teams - Croydon

Time: 6-8pm   Location: Croydon Borough (venue TBC)

Open to: The public

January

13

PCREF Partnership Teams - Southwark

Time: 6-8pm   Location: Southwark Borough (venue TBC)

Open to: The public

January

17

PCREF Partnership Teams - Trust-wide

Time: TBC   Location: TBC

Open to: The public

 

Registration will be via Eventbrite from 1st December 2021. For more information on registration and attendance at this event, please email PCREFapproach@slam.nhs.uk

Feeding back our work as a pilot site to NHS England

On 7th December, SLaM will be joining the other three national PCREF pilot sites and NHS England to feedback and share updates, progress and learning to date. This will be attended by all three constituent groups (Community, Service Users and Carers and SLaM Staff) to ensure all perspectives can be heard equally.

If you have any key points that you would like us to share as part of this meeting you can email your feedback or learning to PCREFapproach@slam.nhs.uk.
 

PCREF Questionnaire – thank you for your feedback

Last month we asked everyone to complete the PCREF questionnaire. This was to ensure voices were heard on a wider scale. We had over 100 submissions and are grateful to the many people who took time out to fill this in and we hope to share more about how the results will be used shortly.

If you have any further questions or suggestions for improvement, please email: PCREFapproach@slam.nhs.uk  

Updates from our constituencies

COMMUNITY

Getting feedback from the community and getting more people involved

Another successful instalment of the Black Mental Health series took place on 11th November, with the final taking place on 2nd December from 6.30 - 8pm, details can be found below.

Community organisations also came together with SLaM staff and service users and carers from all four boroughs on 18th November at the PCREF Partnership Teams Launch. Rich discussions were had about how we can work better together to ensure Black communities are well looked after. We look forward to being part of the borough events in January.

 

Community event – coming up soon

 

Black Mental Health Series: Hosted by Croydon BME Forum, this event will explore and discuss issues Black people face in access, experience and outcomes within mental health services. Open to all who may be interested!

Thursday 2nd December 2021 @ 6:30pm – 8:00pm

Register via: https://www.eventbrite.co.uk/e/black-mental-health-series-tickets-169306242529?keep_tld=1

 

STAFF

Launch of PCREF Staff Network

We have now launched the PCREF Staff Network! This is a dedicated space for staff to get involved to help shape the PCREF approach within the Trust. All staff are welcome to come and find out more about the work, offer suggestions or ideas about how we approach becoming an anti-racist organisation or just simply to listen.

For more information on how to join the staff network and link to future meetings, please email PCREFapproach@slam.nhs.uk

 

Launch of PCREF Lunch and Learn sessions

This month also saw the first in a series of monthly Lunch and Learn sessions for staff to come together and reflect on furthering the PCREF approach in the workplace. These sessions are open to service users and community organisations and will focus on topics that explore improvements in the access, experience and outcomes of our services for black service users.

Dates for the lunch and learn sessions are:

December

8

Lunch and Learn with John Higgins

Time: 12-1pm   Location: Online

Open to: Staff, service users and carers, community

January

26

Lunch and Learn with David Jahans and Jide Ashimi

Time: 12-1pm   Location: Online

Open to: Staff, service users and carers, community

February

16

Lunch and Learn with Dr Lade Smith – Black Mental Health Overview

Time: 12-1pm   Location: Online

Open to: Staff, service users and carers, community

March

16

Lunch and Learn with Claire Henderson and Dr Lade Smith

Time: 12-1pm   Location: Online

Open to: Staff, service users and carers, community

March

23

Lunch and Learn with Dr Leila Jameel, Alex Bolster and Monica Charalambides

Time: 12-1pm   Location: Online

Open to: Staff, service users and carers, community

April

6

Lunch and Learn with Graham Thornicroft

Time: 12-1pm   Location: Online

Open to: Staff, service users and carers, community

 

If you would like to join a lunch and learn session please email PCREFapproach@slam.nhs.uk or visit the PCREF page on Maud (staff only).