The information in your medical records includes:
For Bexley, Greenwich and Lewisham we use Connect Care.
You have a right to see, or obtain a copy of, your medical records under the Data Protection Act (1998). You will need to write to the Data Protection Office and complete a Subject Access Request Form. The law says that you must have a response within 40 days of your application reaching the Data Protection Office. We will then provide you with a copy of your records.
Alternatively, we may give you an appointment for you to see them at the hospital. You may be refused access to some or all of your medical records, if the information would cause serious harm to your mental or physical health, or if the information relates to, or is provided by, someone else.
If you are a parent or guardian of a child under 16, you can ask to see their medical records. You will need to write to the Data Protection Office and complete a Subject Access Request Form (see: What if I want to see my medical records?). If your child is old enough to make a decision about this, you may not be able to see their records without their consent.
If you want to see the medical records of a deceased person in relation to a claim, you need to write to the Data Protection Office. You may not be able to see the records if they contain information that the person expected to remain confidential. In addition, the Trust may refuse access if we believe that the information would cause serious harm to the mental or physical health of any other person, or would identify another person.
Under the Data Protection Act, you still have the right to apply for access to your UK medical records even though you may have moved abroad, as long as you are in the European Union. We will help people, where possible, who are in other countries.
For more information download the Local Care Record leaflet, you can also visit our Privacy and GDPR page or contact the Data Protection Office using the details below:
Data Protection Office
London SE5 8AZ
020 3228 5174